Canada Computers Reviews

This is so goood ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Wish I could rate it a 5.

My brothers computer stopped working and usually i can fix that no problem as it was just a windows install but he didn’t give me enough time and just brought it over there they charged 200$!!!! For a simple windows install and data backup.

My personal experience was good enough I just bought pc parts.

Needs new management and/or staff. Went here 11yrs ago and it was 5/5 then... Not sure what's happened..

Hi.just need to say!there are not enough tic tacs to take the bad taste out of my mouth!
I purchased and paid in full for a laptop and Samsung monitor. (Paid in full in store when order was placed)
The laptop was on back order, so I said I will pick up the monitor and laptop at the same time,When the laptop arrives. I went to pick this up. And was told I can’t have the monitor for the price I paid for it!!! (Paid in full) the reason was I had a guest account??????

DONT GO HERE! DONT ORDER ANYRHING FROM THEM!. It's companies like this that should have shut down over covid. These guys don't care about the customers that purchase thier products. I ordered a product over a month ago and these people will not update the customers on the orders they have ALREADY paid for. They couldn't give a strait answer if the life of the company depended on it. Worst customer service is ever expected. I'm so tired of the run around. I'm contemplating on just taking a refund and going elsewhere but I'm worried these incompetent individuals won't pay me my money back. If you're ordering parts just use new egg or memory express. These guys are completely out of touch with customers and have no idea what's going on under thier own roof.

I purchased a desktop on February 25th, I was informed it would take 1 month to arrive. when it finally arrived, it was destroyed in shipping. After all, it only travelled 300km from Hamilton to Ottawa. I refused acceptance of the item and returned it. When I asked for a replacement item, instead of communicating with me, they refunded me instead of sending me a computer. Having financed the item, I’ve now lost an additional $160 admins fees for financing. I’m now stuck paying for something I’ll never get. I needed the desktop for work and am now losing income. They’ve offered nothing to rectify their screw ups. Customer service has been a complete disaster. I can’t seem to get any answers over the phone of what is happening, I can’t get any timely responses to emails. They truly do not have any respect for their customers or value their business. If I were you and are reading this, you should definitely take your money and business elsewhere. This is the worst customer experience I’ve ever had. 0 out of 5 stars. One would think that if you spent $5000 on hardware and waited a month just for it to show up trashed you would at least get some timely communication and solution. Definitely take your business elsewhere.

I purchased a desktop on February 25th, I was informed it would take 1 month to arrive. When it finally arrived, it was destroyed in shipping. After all, it only travelled 300km from Hamilton to Ottawa. I refused acceptance of the item and returned it. When I asked for a replacement item, instead of communicating with me, they refunded me instead of sending me a computer. Having financed the item, I'm now stuck paying for something I'll never get. I needed the desktop for work and am now losing income. They've offered nothing to rectify their screw ups. Customer service has been a complete disaster. I can't seem to get any answers over the phone of what is happening, I can't get any timely responses to emails. They truly do not have any respect for their customers or value their business. If I were you and are reading this, you should definitely take your money and business elsewhere. This is the worst customer experience I've ever had. 0 out of 5 stars. One would think that if you spent $5000 on hardware and waited a month just for it to show up trashed you would at least get some timely communication and solution. Definitely take your business elsewhere.

Fully disappointed with their work they didn't even repair and they just charged for diagnosis 100 bugs and even they couldn't repair and wasted 3 weeks.I really felt stressed.

I purchased a new desktop with Windows 11 at another Canada Computer store. I was having considerable difficulty in having it work with my Canon Printer. The tech at the main desk, whose name I do not have, took considerable time and effort in downloading the correct software that enable my printer to work. I was very satisfied!

I would have no problem in recommending this store to others and intend to give it any further of my electronic/computer business. My deep thanks to him for his time and effort.

Tom

I bought for 1700$ of pc components and a pc case. The case arrived broken and I opened a ticket . They responded in a day and the guy I was talking to was clear for what steps to do and understand the situation.

Prices are generally ok. After you place an order and it gets confirmed they print a shipping label and let it sit around for a week before they can be bothered to actually ship it. I bought from them because amazon didnt have the parts yet. CC website said they had the parts in stock and they were priced well so I figured I would give it a shot. Since then amazon has gotten the parts listed for same or cheaper price and they could have it to me tommorow but now I am stuck waiting another 7 days after they took 5 days (3 buisness days) to get around to giving it to canada post. If you arent in a hurry then they seem great. If you have a deadline stay clear

Worst customer service ever. Bought a top of the line desktop computer for my son at Christmas. Had to bring in the monitor twice and the hard drive once. The monitor has a crack and they will not replace it. I have to deal with the manufacturer.
Ill never do business with them again

Purchased a laptop from the Mississauga location, along with it my hard drive from my old computer. Was told that to transfer the files was easy. It never worked. I was at the store and requested help, they claim that I must have bought the computer at Best Buy, Yet I have a transaction receipt on my credit card statement.
Called head office...they took the information and cannot guarantee that anyone will call me back to fix my problem. Escalating this to the next level THE GARBAGE CAN. $1,000 well spent

cancelled my order but not refunding the money. they stated that they never recieve any money from me. but the bank told me the trasction was made.

Purchased a laptop with that came with a free game code on my receipt. When the code did not work, their customer service was awful and they refused to provide me with what I paid for. (I was told I bought a laptop that came with a game, and they gave me a code that was invalid) Not the first time I’ve had a bad experience with CC. Very unprofessional and poor company. Take your computer needs elsewhere.